Apollo Hosting
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| 2 Reviews | 4 Reviews | 2.21 overall score |
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6 Responses to “Apollo Hosting”
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M Todd
CTO
Everything they said abot the migration has been incorrect.
The last message from them was it will be working in the next 2 hours, that was 6 hours ago.
The live chat isn’t working.
I have never seen a project handled as badly as this. If they didn’t have a clue about web use and email, you might understand why they decided to move midweek. The whold thing must have been so badly managed it is now just a big mess and the don’t seem to be able to cope.
T Fisher
Now the overseas tech support knows little or nothing about the inner workings of the server and its virus protection program. They don’t know what’s wrong ever and say the problem is on your end. That turns out to never be true and then finally after 5 or more chats with their so-called tech staff you bump into someone who knows what the problem is.
The latest thing is a common programming term – I think it is inframe. They decided because it is used be hackers they will key their virus program to remove it. Only problem is my dropdown menu uses it. So when I publish to the server it deletes my index file. Nice, And they refuse to fix the problem saying it will put the entire network in jeopardy – BS.
If I did not have so much time invested in the site I would have left years ago.
Don’t walk … run away from Apollo Hosting.
It was so frustrating trying to get someone who would explain to me simply what i was supposed to do that i bought the “concierge” support. Pfsss.. 4 months 50 bucks a month wasted. Basically he said, you need to maintain your server yourself, like a car needs oil change and regular maintainance. So, same thing its my fault. Mindyou, i am not a big fish, i have a small rinky dink web site, an ftp and email thats it. Didnt know I needed to do maintainance or hire an IT department. Demanded all my money back for this year and concierge service. Well see.