How to Choose Ecommerce Hosting?

Running an online store is not something to be done casually, and you need to be careful with which provider you choose for ecommerce hosting. Only with a good hosting provider will you will be able to showcase all your merchandise without any server outages, downtime or a painfully slow site speed. You should be doing everything you can to facilitate a positive experience for your customers. A web host who oversells their hosting too much, as many very cheap, ‘unlimited’ webhosts do, ends up compromising this experience. The site takes a long time to load, and the server resources are over-stretched, which compromises the ability of your ecommerce script to function well during the checkout and shopping phase. Ecommerce scripts tend to place greater demand on server resources, so if you have a busy online shop you might breach the acceptable use policy of a cheap provider.

Your ecommerce website needs to minimize downtime. Whilst some downtime is inevitable when servers are updated, most of the time outages are not caused by this. They are either hardware related faults or they are the result of a server with too many websites competing for the same resources. Your ecommerce website should be always available online, irrespective of time zone of worldwide consumers. Only a proper host committed to providing a reliable, redundant service can guarantee this performance.

Some people assume that expensive web hosting is always the best. In some cases, this is not true, though a cheap host will almost never be suitable, for the reasons mentioned above. Fortunately there are many middle-of-the-road solutions that specialize in ecommerce and business hosting. When looking at any plan, you need to weigh the features and benefits of any hosting provider. Also, you have to buy affordable hosting that won’t drain your finances. There a few features you should consider while choosing ecommerce hosting for your business:

  • You need to look for guaranteed, real uptime from your hosting provider. Information that your visitor enters, such as registrations, transactions and other orders must be captured as soon as possible. Experts suggest that the bandwidth utilized by the web host is also an important factor. Average utilization should not be greater than 30% to provide consistent services. Beware of overselling!
  • The ecommerce hosting provider should be as close as possible to the internet backbone. These large, interconnecting, high capacity data routes are usually owned by large companies, the government, or the educational sector. Too many servers between the web host that hosts your site, and the internet backbone will only delay all the interactive ecommerce processes. There are many small providers that colocate their servers to stay close to the backbone.
  • The hosting provider you choose should have multiple internet connections to ensure reliability. Also, they must make data backups regularly, and make them available to you at any time. Without redundancy, reliability can’t be guaranteed. Many top quality hosts use RAID and clustered hosting to facilitate reliability.
  • The server hardware and disk space are two important factors. It is not only brand name servers that do well. Many hosting providers build their own hosting servers. You should get ample disk space, but make sure that you don’t spend too much to get more space than required. And make sure that your web host doesn’t offer ridiculous plans like ‘unlimited’ bandwidth or an unrealistic amount of disk space. It’s a sure sign they are over selling, cramming too many customers on one server. You can all but guarantee a slow server in that scenario.
  • The ecommerce hosting provider you choose must maintain good security. You have to deal with credit card transactions for your customers and without secure servers, you are out of the competition. SSL encryption is the standard protocol used to secure transactions made over internet. Most web hosts provide SSL certificates for purchase with their plans.

Some business owners prefer choosing web hosting from sites that specialize in their chosen shopping cart. This can make it easier when upgrading versions of your shopping cart.

Customer support is crucial for success with your online store. when something goes wrong with your website, you need to know their customer service team will respond quickly to your ticket and the problem. Does the ecommerce provider you are looking at offer live chat? Is their contact telephone visible? What is the feedback regarding support from existing and present customers? You can always find this information by looking in popular web hosting forums.

Rebecca has written more articles on web hosting resellers here. You can read about web hosting reseller accounts here..

Author: Rebecca Prescott
Article Source: EzineArticles.com
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